With 90% of consumers doing online shopping and 94% of them reporting that negative reviews have convinced them to avoid a particular brand, managing your online reputation is vital to any business.
Whether you are a do-it-yourselfer or want an end-to-end progessional solution we have you covered.
Power your online reputation
Reputation Management brings all of the factors that contribute to your business’s
online presence in one place, so you can take control of your online reputation.
The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
